• Windows Defender flags the installer

    First confirm the installer came from our official website. Counterfeit builds are distributed elsewhere and are the copies most often flagged. Never add a file to your antivirus exclusions unless you are certain of its source.

    If you have confirmed the source and choose to proceed: 1) Open Windows Security and select "Virus & threat protection". 2) Under "Virus & threat protection settings" choose "Manage settings", then scroll to "Exclusions". 3) Select "Add or remove exclusions" and add the AoxVPN installer.

    If you would rather not change your security settings, contact our support team and we will help you verify the file.